Careers

Title: Director of Marketing and Communications

Overview:

The Chamber Music Society of Lincoln Center (CMS) seeks a Director of Marketing and Communications to join the organization at an exciting time of institutional accomplishment and growth. Reporting to the Executive Director, this position will work collaboratively to continue to increase brand visibility and digital footprint, design effective communication to maintain and grow a close community around CMS during the pandemic, and when the concert halls reopen, maintain upward trends in subscription and box office revenue.

Responsibilities:

• Create, plan, and oversee all marketing and communication initiatives of CMS
• Lead all strategic, budgetary, and digital initiatives of the department
• Supervise all activities of marketing, public relations, and ticketing services
• Oversee customer service policies and concert activities
• Direct and expand the use of the Tessitura database
• Provide varying levels of marketing support for national and international tour dates and residencies
• Monitor and direct proper execution of the CMS brand across all materials and platforms
• Provide direct support to other departments as needed
• Work closely with the Director of Digital Content to plan and execute digital initiatives
• Serve as the primary liaison to advertising agencies, graphic designers, web designers, the Alice Tully Hall Box Office, front-of-house staff, and to other outside vendors
• Oversee a staff of 5 (full-time), in addition to interns, volunteers, and house managers
o Direct reports include: Assistant Director, Audience and Ticketing Services; Assistant Director, Marketing and Digital Content; Marketing Associate; Audience and Ticketing Services Associate; Audience and Ticketing Services Assistant

Qualifications:

• 5 years of related experience, including at least 3 years in a leadership role managing a complex marketing department including a multi-person staff that operates on a high level of excellence
• Proven success managing subscription and single ticket campaigns
• Proven success creating detailed plans for larger initiatives including setting goals, timelines, schedules, communicating and delegating responsibilities to the team
• Proven success managing subscription and single ticket campaigns for both live performance seasons and online performances, as well as managing student tickets and group sales
• Proven success creating and managing budgets
• Proven success with website development and maintenance
• Significant knowledge of the classical music repertoire, and ideally chamber music repertoire specifically
• Outstanding communication skills with the ability to work effectively with a broad range of constituents
• Knowledge of emerging media with a proven track record of implementing new technology
• Knowledge of and facility with Tessitura/TNEW required, experience with RAMP a plus
• Excellent design sensibility, creativity, and flexibility
• An eagerness to learn, understand, analyze and exploit new marketing trends and platforms, with an ability to react and create an overall strategy to get CMS content to audiences worldwide including goals and benchmarks
• Facility with Google Analytics, Google Ad Management, Social Media and Email platforms
• Experience working with an outside public relations firm
• Great team player
• Strong problem-solving ability
• High energy and enthusiasm

To apply, send resume and cover letter to jobs@chambermusicsociety.org. Please, no phone calls.

The Chamber Music Society of Lincoln Center is an Equal Opportunity Employer and values diversity in its workforce.

Title: Operations Manager

Overview:

The Chamber Music Society of Lincoln Center (CMS) seeks an Operations Manager to work as an integral member of the CMS departments of artistic planning, production and education. This position works as part of the team that produces all CMS concert series in New York. The Operations Manager reports to the Director of Artistic Planning and Administration and works closely with the Production Manager, Education and Artistic Associate, Editorial Manager, and Director of Artistic Planning and Touring.

Responsibilities:

Artist communication
• Prepare and manage all New York rehearsal and concert schedules under the direction of the Director of Artistic Planning and Administration, and in coordination with the Production Manager
• Communicate rehearsal schedules to artists, together with New York City concert information
• Coordinate with Director of Artistic Planning and Administration on the communication of information to artists for NYC programs that have runouts and/or tour dates
• Manage all ongoing communication with artists regarding schedules, artist conflicts, changes and updates

Artist hotels
• Arrange NYC hotel reservations for visiting artists and composers, pay hotel invoices, and enter into expense records

Artist Contracts / Servicing / Payrolls
• Create, disseminate, track, collect and follow up on all artist contracts
• Communicate with Artist Managers regarding contract details
• Submit artist payrolls for both NYC Production and Touring production departments; including concert fees, expense reimbursements, broadcast fees, and track payroll variances
• Track all foreign artist tax withholding and clarify CMS withholding policies with artists and management
• Communicate to artists and managers regarding artist fee statements

General Production
• Maintain general upkeep of rehearsal spaces alongside Production Manager
• Instrument maintenance (i.e. humidification of pianos on site)
• Assist Education Department with concert production when needed
• Assist Development Department with logistics regarding donor cultivation events
• Assist Production Manager with other duties as needed

Concert Production
• Assist Production Manager with the running of concerts in New York and the greater New York City area, within a concert-duty rotation system:
o Alice Tully Hall: act as Artist Assistant (handling artist calls, hospitality, comp ticket requests, and responding to artist needs as necessary)
o Rose Studio: act as either Stage Manager (handling all staging requirements, stage moves, lighting, timing of entrances) or Artist Assistant, as needed
o NYC area Development events: act as Stage Manager when needed
• Assist Production Manager on all production activity in the CMS Rose Studio and rehearsal spaces, including rehearsals, recording sessions, pre-concert talk activity, artist video interviews, etc:
o Coordinate logistical requirements with Production Manager
o Assist Production Manager with set up and breakdown
o Assist Production Manager with management of studio spaces

Music Librarian
• Rent and purchase all parts and scores
• Copy, scan and distribute practice parts as needed
• Obtain perusal scores for research
• Enter library acquisitions into CMS music library database
• Track and pay all sheet music related invoices
• Create and maintain budget for music purchase and rental

Music Rights
• Report to ASCAP and BMI quarterly, pay all ASCAP and BMI bills, budget for ASCAP and BMI paymentsr
• Acquire synchronization and mechanical licensing rights for all pieces being performed throughout the season

Composer communication / commissioning
• Communicate with composers and/or publishers regarding CMS commissions, tracking payments, receiving scores and partsr
• Communicate to composers and/or publishers of premiere works and New Music series repertoire, inviting composers to concerts. Communicate rehearsal schedule in the case of premieres. Be responsible for getting composers their tickets, coordinating on their travel, reserving hotel rooms, etc.
• Manage Stoeger Prize award process biannually with the Director of Artistic Planning and Administration

Qualifications:

• Must have at least two years previous experience in classical music production, including: working with world class artists; producing classical music concerts and creating rehearsal schedules; managing a music library and corresponding with composers
• Excellent written and verbal communication skills
• Extremely strong organizational skills with great attention to detail, and the ability to multitask and prioritize effectively
• Ability to plan simultaneously for current productions and concerts several years in the future, work well as a team member, and be comfortable in an extremely fast paced and continuously evolving environment
• Must be willing to work extended hours, including weeknights and weekends, in addition to weekday hours
• Bachelor’s degree preferred
• Must be able to read music

To apply, send resume and cover letter to jobs@chambermusicsociety.org. Please, no phone calls.

The Chamber Music Society of Lincoln Center is an Equal Opportunity Employer and values diversity in its workforce.